Having recently applied and been interviewed for the position as Receptionist/ Assistant I feel that it is appropriate to offer you some feedback following the process.
I liked the fact that you interview face to face. The seemingly more popular phone interview is admittedly time saving but it gives a very limited view of a candidate and tends to reduce the flow of conversation, diminishing the amount of information available to both interviewer and interviewee. I have also noticed that recruiters don't always stick to agreed times for a phone interview, making it very difficult for a candidate to develop and maintain the head space necessary to undertake an interview.
You stated that I was unsuccessful in my application for the position because another applicant had skills I don't have, you also thought that I would be unable to handle the demands of the job, given that I told you I have a neurological disorder. Failing to name the skills that I don't have makes your reasoning look a little weak and deciding that I would be unable to handle the job simply because my physical capabilities are different to those of most people diminishes everything that I am and makes me into a diagnosis. Like most people, I have some pride and like to do well at whatever I involve myself in, I would never apply for something that I felt incapable of doing. When I told you about my disorder I was challenging you to see possibility and to acknowledge the attributes I could bring to the role, I was not telling you that I am unenthusiastic, unskilled or any kind of a liability. I suspect that you lack clarity on the attributes needed for the position. If your regular employee, say, broke their ankle in a skiing accident, would they be able to do the job from their chair? What is really required of a receptionist/ assistant? and what does it tell you that the President of the United States has a hearing impaired receptionist?
I am very aware that hiring and firing decisions are commonly based on all kinds of considerations and that as the business owner you have the right to choose whoever you want for whatever reason you want. If you can honestly say that you took the high road in this case, then I wish you the best.